Applying the Methodology
Usability testing as applied to Instructions For Use uses a hybrid methodology of user and usability testing techniques.
It is a formative, iterative methodology where participants highlight problesm with the instructions for use, or indeed with the device itself. As refinement during the round of testing occurs, these issues are resolved in order to achieve the agreed objectives.
Full protocols are prepared and agreed with clients prior to testing. A comprehensive report of the findings and results is prepared.
